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Refund Policy

This refund policy applies to all purchases made through the online store operated by Agence Mpress Creations on behalf of the Women's Trucking Federation of Canada (WTFC).

1. Final sale

All clothing and merchandise purchased and delivered through our online store are considered final sale. No refunds or exchanges will be issued unless an item is deemed defective, as described below.

2. Defective or Damaged Items

If an item is found to be defective or damaged upon receipt, you must contact us within 7 business days of delivery. A photo of the defect or damage will be required for verification.

Once the defect is confirmed, you may choose:

  • A free exchange for the same item (subject to availability), or

  • A full refund, excluding any initial shipping costs, if applicable.

Returns will not be accepted without prior authorization.

3. Store Operator

All products are sold and fulfilled by Agence Mpress Creations, on behalf of the Women's Trucking Federation of Canada (WTFC).

For questions regarding your order or a received item, please contact us: info@mpresscreations.ca

Please note that all profits generated from product sales are donated to the Women's Trucking Federation of Canada, supporting their initiatives to advance and empower women in the trucking industry.

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